Privacy policy.
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is handled responsibly. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with a seamless and personalized experience while shopping with us. This includes:
Personal Information: Name, email address, phone number, and shipping address, which you provide when creating an account, placing an order, or signing up for newsletters.
Payment Information: Credit card details and other payment methods are processed securely through our payment processor; we do not store this information directly on our servers.
Technical Data: Your IP address, browser type, device information, and browsing behavior on our website, which we collect through cookies and other tracking technologies.
Communication Information: Information from any communications you send us, including inquiries, feedback, or requests for support.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing and Delivery: To fulfill and ship your orders and communicate updates related to your purchase.
Customer Support: To respond to your inquiries and provide assistance.
Personalisation: To tailor our offerings to your interests, including sending personalised product recommendations and promotions.
Marketing and Updates: With your consent, to send you promotional emails, newsletters, and special offers. You may unsubscribe from these communications at any time.
Website Improvement: To analyse user behaviour and improve our website's performance and design.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with the following parties under certain circumstances:
Service Providers: We work with third-party service providers who assist us with payment processing, shipping, marketing, and analytics. These providers have limited access to your data strictly for performing their tasks on our behalf and are required to protect your information.
Legal Compliance: If required by law or to protect our rights and safety, we may disclose your information to comply with legal obligations, enforce our policies, or respond to government requests.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will notify you if this happens and provide you with any options available regarding your information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, gather analytics data, and serve targeted advertisements. You can control your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Objection and Restriction: Object to or request restriction of processing your data in certain situations.
Data Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us here
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will delete it securely.
8. Children's Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us here
This Privacy Policy applies exclusively to our website and services and does not cover any third-party links or services. Please review their policies if you visit any external sites through our website.